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Make your information accessible

Text and high quality audio in up to 34 languages, from a QR code. For visitors facing a language barrier, low vision, or difficulty reading. No app download.

People using Journey Pal
Transport World logoShantytown Heritage ParkLakes District Museum & Gallery logoTūhura Otago Museum logoBuried Village of Te Wairoa logoNew Zealand Rugby Museum logoKaikoura Museum logo

The Problem

Sharing information is hard
People discussing data and charts

Language barriers

There are hundreds of spoken languages and around 40% of people only speak one language.

Text alone is limiting

Worldwide, hundreds of millions of people find written information challenging or live with vision impairment.

Can’t always have a tour guide

Tour guides are high quality, but can’t always be available, require an hourly wage, and can’t speak every language or to every visitor individually

Signs require a lot of space

Printed signs have limited room, and correcting or updating them often means designing and printing them again, making them harder to maintain.

The Solution

QR codes that automatically deliver the appropriate language and audio to each visitor's phone

Audio guides are easier to produce than ever. Instead of requiring expensive voice actors and translators, Journey Pal can help build them for you.

Using our software, changes can be made rapidly and at a fraction of the cost.

Our user experience is smoother too, detecting the language of the user's phone, with no sign up or app download required. Additionally, audio guides can be sold through our platform, providing an additional source of revenue.

Journey Pal app example in EnglishJourney Pal app example in Chinese

A source of revenue

Sell temporary access to your museum's content

The same QR codes can be configured to be either freely accessible or locked behind a paywall. Just as traditional audio guides are often rented to visitors, Journey Pal's audio guides can be offered as a premium service by any museum.

Changes to audio guide access and pricing are managed through the Journey Pal content management system, so availability and prices can be updated without changing signage.

Journey Pal unlock screenJourney Pal payment screenJourney Pal audio guide language selection screen

Try it yourself

Scan the QR code or click the link below to see how Journey Pal works in action

Example QR codeOpen example →
Example Journey Pal experience
A QR code being scanned at the Lakes District Museum

Track usage

Anonymously track the languages and usage of each QR code

Journey Pal gives you visibility into how your QR codes are being used, helping you understand which exhibits visitors engage with and which languages they use.

Transport World logo
Adding Journey Pal to our collection has been a fantastic enhancement to our visitor experience and has been well-received by guests from around the globe. The ability to offer multiple language options ensures that every visitor can fully engage with and appreciate everything Bill Richardson Transport World has to offer, in a way that works best for them whether that be listening or reading. We’re excited about the opportunities ahead and look forward to continuing to grow and evolve our Journey Pal offering in the future.

— Nicole Sharp, Head of Marketing and Communications

Shantytown Heritage Park
“Immediately I can see advantages over and above the system we currently use.” - Shantytown CEO
Lakes District Museum & Gallery logo
Journey Pal QR codes have been a fantastic addition to our museum. They are easy to use, reliable, and have helped us share more information with visitors in a simple and accessible way. The service and support have also been excellent throughout. Dale has been responsive, helpful, and a pleasure to deal with. We would happily recommend Journey Pal to other museums and visitor attractions.

— Jane Peasey, Director

Buried Village of Te Wairoa logo
Working with Journey Pal has been great. Dale has been patient and taken the time to understand the unique story and visitor experience we offer at the Buried Village. The platform has helped us improve the visitor journey and interpret our special stories to visitors from other countries. We highly recommend Journey Pal to any operator looking to enhance their customer experience.

— Amanda McGrath, Operations Manager

New Zealand Rugby Museum logo
We have recently installed the Journey Pal QR codes at the New Zealand Rugby Museum. The staff enjoyed trialling them and we’ve had good feedback from our French visitors.

— Stephen Berg, Director

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